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Warranty Options

At Evergreen Industrial Batteries, we offer a number of warranty options for our new and refurbished products. Our warranty claims are fewer than 1 percent of all our customers, so you can rest assured you’re in good hands. We stand behind our goods and services and want you to be satisfied with them. We'll always do our best to take care of customers—our philosophy is to deal with you fairly and reasonably; we hope you will be fair and reasonable with us as well.

Please find our warranty document here. WARRANTY 6 MONTH.PDF

The three principles of our warranty, boiled down are:

 

Proper Watering:

Water the battery regularly. Making sure that the battery is fully charged BEFORE you water it. Otherwise, you will have acid all over the floor. This should be done at a minimum every two weeks.
 

Proper Match:

Make sure the battery is matched up to the forklift and also to the charger. If a battery is too light for a forklift, there are real safety concerns. If the charger is either too big or too small for the battery, it will cause performance problems and premature battery failure.
 

Minimize Opportunity Charging and Eliminate Fast Charging:

Both options shorten battery life. No doubt about it.

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